Can't Open BeerTools Pro 1.5

Found a problem? Post details on BeerTools Pro errors and how they are caused.
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steinbierz
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Light Lager
Posts: 15
Joined: Tue Oct 24, 2006 9:34 am
Location: Springfield, VA (D.C. Metro Area)

Can't Open BeerTools Pro 1.5

Post by steinbierz »

I just downloaded the Mac version of BTP 1.5 to update my earlier version and then moved it to my Applications folder. When I try to open the program I get the following error message:

"A problem occurred (6). The application may be unstable. Do you want to continue."

If I hit "Continue" nothing happens. If I hit "Quit" I get the following error message:

"An exception of class NilObjectException was not handled. The application must shut down."

What gives? Thanks.
steinbierz
Light Lager
Light Lager
Posts: 15
Joined: Tue Oct 24, 2006 9:34 am
Location: Springfield, VA (D.C. Metro Area)

Post by steinbierz »

I would like to thank Jeff for working with me through multiple emails to get my problem fixed. It took awhile but he stayed in frequent touch suggesting different things to try until he was able to zero in on the problem. EXCELLENT CUSTOMER SERVICE!
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