registration problem

General discussion on BeerTools Pro Software.
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ptbrownie
Posts: 3
Joined: Tue Oct 24, 2006 11:16 am
Location: Pacific Northwest

registration problem

Post by ptbrownie »

When I start the program the registration starts but the only choice to click on is quit :(
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lathe
Double IPA
Double IPA
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Joined: Tue Jan 11, 2000 10:18 pm
Location: Bethel, CT, US
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Registration

Post by lathe »

Are you unable to enter your name, e-mail, and keycode?
Lathe
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ptbrownie
Posts: 3
Joined: Tue Oct 24, 2006 11:16 am
Location: Pacific Northwest

Post by ptbrownie »

I can enter all the info my only option to click is quit
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lathe
Double IPA
Double IPA
Posts: 184
Joined: Tue Jan 11, 2000 10:18 pm
Location: Bethel, CT, US
Contact:

Registration

Post by lathe »

Ok. try to see if the information is identical to that which was e-mailed to you. Anything missing? Did a letter get deleted? Are there any invisible characters? The register button will only become available once the name, e-mail, and keycode are exact.
Lathe
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steinbierz
Light Lager
Light Lager
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Joined: Tue Oct 24, 2006 9:34 am
Location: Springfield, VA (D.C. Metro Area)

Post by steinbierz »

I had the same problem. I thought I registered with my middle initial so that is the way I tried to sign on and register. I went back and looked at the download page and that is where I saw my user name w/o the middle initial. Once I put the proper user name in I was able to register the program and open it up.
ptbrownie
Posts: 3
Joined: Tue Oct 24, 2006 11:16 am
Location: Pacific Northwest

Post by ptbrownie »

That was it I used a different e-mail address
Thanks for the help
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